T.C. Sağlık Bakanlığı İstanbul İl Sağlık Müdürlüğü İstanbul Sultan Abdülhamid Han Eğitim ve Araştırma Hastanesi

Our Quality Policy / Mission / Vision



  1. To be a pioneering organization that keeps patient and employee safety in all health care services, prepares a patient-oriented and performance-based dynamics that always respects patient rights, raises competent and qualified health personnel and constantly develops / renews itself.
  2. To offer preventive and remedial health services with qualified and expert staff without discrimination of religion, language, race and sex within the most economical, widespread and integrated structure of medicine.
  3. To promote the development of new knowledge and practices in all aspects of health by providing academic research and scientific research in the field of health sciences.
  4. To train our country's leading experts by using contemporary technology and methods in specialist education
  5. Research in the field of health and universal knowledge to contribute.



Following the scientific and technological developments in the world, it is the first choice in the health care services in our country and it is a contemporary hospital leading education and research.



  1. We will be a leading education and research hospital that performs the firsts in our country which serves according to international accreditation standards.
  2. The level of excellence in medical services together with the new hospital complex, the determination to create patient and patient relatives' satisfaction, the qualified team and the contemporary infrastructure, Creating a model in Turkey and aims to become one of the referenced academic medical institutions in the world.
  3. The purpose of your hospital is to meet the health needs of the beneficiaries and to ensure a healthier life. For this purpose, we aim to offer the highest quality medical services at every stage, in accordance with blood-based and international standards.
  4. With the support of the integration with the University of Civilization in the field of Health Sciences; we will continue to educate our team to maintain and develop our team, our medical service, whilst trying to raise awareness of the community on a healthy life on the one hand.
  5. We will systematically monitor the satisfaction of patients receiving services from our hospital and use the results we have obtained to improve the services we offer.
  6. By establishing a balance between social benefit and service cost, we will effectively manage our productivity and provide our services on the right conditions without compromising our high quality.
  7. By using the latest technological possibilities, diagnosis and treatment methods, we will provide better quality service to our country people.
  8. Our hospital will be an institution that experts in their field work, work and choose, with a working environment that enables them to use and develop their potential at the highest level.
  9. Making efforts to improve the hospital automation system, making suggestions according to the situations that are encountered, sharing these developments with other hospitals and providing positive benefits.
  10. We will continuously improve our infrastructure with the latest technologies to increase the efficiency, quality and efficiency of our services by monitoring the developments in technology together with the new hospital building.
  11. Turkey and to monitor the development of health services in the world continuously, standards have been internationally accepted methods and practices to bring our country to contribute actively to the development of medicine, the development of new business models in health care delivery, and we always aim to be a leader and example of the innovations that make a difference.
  12. We will be a pioneer and a model with business models that will create health protection as well as treatment services.